The Heart Of The Matter

The Heart Of The Matter

We tend to think of leadership as something you do externally. The good leaders are the ones who are comfortable in their own skins. They understand what they are about — they understand their purpose in life and their strengths. They have a level of comfort with themselves that leads to a level of comfort with others.

~Dan Pink

The new “normal” in many organisations’ is doing more with less.  As economic pressures increase, leaders walk an impossible tightrope and the easy response is to ignore the ‘soft-stuff’ and heed the impulse to push people issues to the back burner.

The reality is that emotions drive people & people drive performance.  Ignoring the ‘soft-stuff’ is short sighted, akin to plugging the crack in the dyke with a finger.  Sooner or later, as pressure intensifies, the cracks will begin to tell.


The evidence is increasingly compelling – the measurable, learnable skills of Emotional Intelligence make a significant impact on organizational performance. Getting to the heart of the matter actually drives hard results.

Emotional Intelligence is being smart with feelings…

More aware. More intentional. More purposeful.

How emotionally intelligent are you?

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